At FWA we strive to take service to A Whole New Altitude. That is why we have friendly Customer Service Agents that can assist you with your bags at the curb or shuttle you to and from the parking lot - all free of charge!
Customer Service Agents (CSAs) are available to assist passengers 7 days a week from 5 A.M. to midnight. They can be reached @ 260-458-4017. If you would like to schedule a shuttle pick-up at your vehicle to bring you and your luggage to the terminal building, please complete the form below. You will receive an e-mail confirmation once your pick-up is scheduled and the CSAs will be notified of your arrival.
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