Fort Wayne International Airport
Airport Authority


Fort Wayne International Airport to Celebrate Customer Appreciation Week October 19-23

Fort Wayne International Airport to Celebrate Customer Appreciation Week October 19-23

Fort Wayne, Ind. – Fort Wayne International Airport (FWA) will say “Thank you!” to passengers during the week of October 19-23, 2020 with Customer Appreciation Week.

While the ongoing COVID-19 pandemic has changed the way that we live our day-to-day lives, as well as the way that we travel, FWA plans to thank and celebrate passengers keeping the “new normal” in mind. All Customer Appreciation Week activities and giveaways will be low touchpoint, with staff in masks, and keeping social distancing in mind.

Throughout Customer Appreciation Week, passengers will get to have a taste of local as they travel through the airport. Daily free coffee drink specials will be offered to morning travelers featuring local coffee roaster, Conjure Coffee. Passengers should ask their barista for that day’s featured special. Beer and snack samplings from new FWA restaurant, and local brewery, Chapman’s Brewing, will be offered at select times as well. In addition to these local favorites, FWA staff will provide sweet treats to passengers by passing out ice cream on various days.

Passengers will also have the chance to receive FWA goodies through pre-packaged giveaway bags. These giveaways will touch both leisure travelers and business travelers, with items tailored to each group. FWA’s Hospitality PAWS teams will also be in the terminal building during select times.  

All giveaways and treats offered in the terminal throughout Customer Appreciation Week are free to all ticketed passengers.

For more information regarding Customer Appreciation week, follow FWA on Facebook, Twitter, and Instagram.

About Fort Wayne-Allen County Airport Authority The Fort Wayne-Allen County Airport Authority (FWACAA) was created in 1985 and is responsible for managing the Fort Wayne International Airport and Smith Field Airport. The airport authority is governed by a six-member board appointed by the Mayor of Fort Wayne and the Allen County Commissioners. Serving northeast Indiana and the surrounding region, FWA offers nonstop service to 14 cities on four airlines. In 2019, FWA served 791,810 passengers –the tenth year of consecutive growth. As a result of FWACAA’s commitment to customer service, Fort Wayne International Airport was recognized by USA Today as one of the friendliest airports in the nation. For more information about the Fort Wayne-Allen County Airport Authority, visit

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